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Now is an ideal opportunity to establish exclusive partnerships with your community’s Nursing Homes, Assisted Living Facilities, and Hospice organizations. Why collaborate with them? Based on my experience in these settings, I’ve observed that when no funeral home is listed in a resident’s paperwork, the night shift often calls a random funeral home for pickup, while the day shift contacts the family, who often also choose randomly. Most senior care facilities focus on providing care until the moment of passing, but their role generally ends there, leaving staff and families without guidance. It's not a matter of not caring; rather, they care for the living and rely on professionals to take over seamlessly at the moment of passing, ensuring continuous care for the family. That’s where you come in. By partnering your funeral home with these facilities, you are offering the facility a service they can add to their portfolio, and you can manage the transition after death with professionalism, respect, and promptness, becoming a trusted partner for the facility. This partnership eases stress for staff and families, making the process compassionate and efficient.
Your partnership can offer: - Immediate response times - Smooth transitions, including transport - Prompt support for grieving families and staff - A presentation annually during the facilities 'state-mandated staff in-service meetings, introducing your services and answering questions All facilities need this: Consider providing each facility (partner or not)with a small bulletin board featuring a quick checklist for deathcare: 1. Check paperwork for a funeral home to call. 2. If none is listed, call your funeral home. 3. Inform the family of the funeral home’s name, location, and contact details (include yours). ETC. Don’t delay—call now to arrange a quick 10-minute meeting with the facility’s administrator. Become the missing piece they need to complete their community presence.
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AuthorKimberly is a retired CSEP (certified event professional), Archives
April 2026
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